Customer Contact & Service

Customer Support

Hours may vary: click here for current schedule

Live Chat
For help with your purchase or any questions about the product, click the chat button at the top right corner of the page
 
Phone
Please call our toll free number at (800) 383-9300

Email
orderstatus@fitnessfactory.com

Corporate Sales Support

Looking to build or expand? Schools, Training facilities, Gyms, Offices, Sports, Fire/Police.
Call Matt at (800) 383-9300 x3516
mhunt@fitnessfactory.com

GSA Contract #GS03F0152Y

If you are a Military, Federal, State, or Local Purchasing Agent purchasing with federal or department funds please contact us to take advantage of our Government/GSA pricing. Eric Start (708)-427-3523 email: estart@fitnessfactory.com 

US Mail

Fitness Factory
ATTN: Customer Service
1900 S. Des Plaines Ave
Forest Park, IL 60130