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The FreeRunner™ treadmill is a revolutionary new indoor running experience. The heart of this new experience is the patent-pending HexDeck System, featuring an aluminum deck supported by a proprietary, hexagonal polymer suspension system. The result is unprecedented cushion and responsiveness, for a feel that test users describe as “buttery,” “easy on the joints” and “like running on a track.”
Connect to Apple Watch
GymKit allows OpenHub™ Consoles to connect directly with Apple Watch for real-time data sharing between the equipment and watch using NFC technology to allow a simple tap to pair connection.
OpenHub Consoles
Our affordable, flexible, innovative OpenHub consoles are available on every piece of 8 and 10 Series Star Trac and StairMaster cardio equipment. They offer best in class entertainment, fitness tracking and asset management solutions. With the ability to select just the features you want, and add new features in the future, this open platform offers you the ability to have exactly what you want, when you want it.
Warranty
Large, heavy, or high value items will ship via LTL freight carrier. These shipments usually have extended handling times, then ship from the Chicagoland area. Delivery takes place MONDAY-FRIDAY usually during business hours, you must be present and a signature is required.
The carrier will contact you by phone to schedule delivery. They will use the phone number on your order confirmation to call you, please ensure this is the best method to reach you. Please contact us if you need to add or change this number. Additional fees may be incured for redelivery if you are not present for the scheduled appointment, or if they cannot reach you to schedule the delivery.
During delivery the carrier truck will park on the street as close to your address as possible. An optional Lift-Gate service lowers the palletized shipment down to the ground curbside. Please call us for additional services like white glove delivery or installation.
Damage: It is your responsibility to inspect the merchandise prior to the truck's departure. Please note any damage to packaging, and missing items on the freight bill. Ensure the number of boxes present matches the number on the bill This will aid in the return/replacement process.
Address Changes: If you wish to change the delivery address after the order has shipped, you must contact us directly as soon as possible at 800-383-9300 and have your order number ready. Some changes may be not possible, and carriers may charge a fee if the item is already in the area of your old address, and must be relocated.
Limitations: Please call us at 800-383-9300 for shipping to APO, FPO or PO Boxes, Alaska, Hawaii, and international locations. Shipping to islands within the continental United States may require an additional charge, click for a partial list of islands
Does FitnessFactory.com offer inside delivery and assembly service?
Some items purchased at FitnessFactory.com can be assembled by a team of qualified technicians for an additional charge. Service availability varies by location. This service includes delivering and assembling the specified item within the space of your choosing. Please call 800-383-9300 for information.
(800) 383-9300
